Operational Risk Management Lead

** Become a part of our caring community*
* At Humana, we are committed to putting health first. The Risk Management Lead plays a key role in advancing that mission by strengthening operational risk practices, enhancing processes, and enabling informed, data-driven decision-making.

This associate serves as a trusted partner across business teams, Enterprise Risk, Regulatory Compliance, and Internal Audit to proactively identify risk, improve controls, and drive operational excellence. The Lead brings a balance of strategic thinking and hands-on execution to deliver meaningful outcomes that support compliance, efficiency, and an improved member and provider experience.

You will report to the Associate Director, Risk Management and be a part of Operational Risk Management team.

** Use your skills to make an impact*
* + Partner with stakeholders to align risk practices to business priorities; lead risk assessments to identify gaps and root causes; drive remediation and support enterprise frameworks to strengthen controls, efficiency, and effectiveness.

+ Deliver clear, actionable reporting; translate complex data into meaningful insights on trends and emerging risks; enhance reporting through better visualization and streamlined processes.

+ Build strong cross-functional partnerships; influence stakeholders to improve risk awareness and adoption; facilitate alignment and accountability while mentoring teams and fostering continuous learning.

+ Manage multiple priorities in a fast-paced environment with strong accountability; provide consultative support on strategic and ad hoc initiatives aligned to enterprise goals.​

** Use your skills to make an impact*
* ** Required Qualifications*
* + Bachelor's degree in business, Finance, Technology or related field

+ 5+ years of experience in risk management, audit, or compliance

+ 5+ years of experience applying operational risk management principles, frameworks, and industry standards (e.g., COSO, ISO 31000) within complex organizational environments

+ 4+ years of progressive experience utilizing and optimizing risk management tools and systems, including risk registers, risk assessments, and enterprise risk reporting platforms

+ 5+ years of experience leading the analysis of complex operational risk issues and designing, implementing, and overseeing mitigation strategies with measurable business impact

** Preferred Qualifications*
* + Master's Degree in a related field

+ Certification in operational risk management, such as CRM or CORM, is desirable

+ Experience in insurance, healthcare, or a regulated environment

+

Experience with data visualization tools (e.g., Power BI)

+

Experience with process automation or workflow technologies

+ Professional certifications (e.g., Six Sigma, PMP, CIA, CRMP, CPA)

** Additional Information*
* This is a remote, nationwide opportunity. Candidates from all locations are encouraged to apply; occasional collaboration in Louisville, Kentucky may be beneficial but is not required.

** Work-At-Home Requirements:*
* + WAH requirements:
Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

+ Satellite and Wireless Internet service is NOT allowed for this role.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

** Interview Format:*
* As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected, you will receive correspondence inviting you to participate in a Hire Vue assessment.  You will have a set of questions, and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed, and…