Health Project Manager; Remote

Join Inspira Financial. This role partners with internal stakeholders to design and execute efforts to simplify and optimize customer experiences. The purpose is to equip client-facing teams with tools, resources, training, and insights to build strong client relationships, drive engagement, and optimize how we work.

The ideal candidate is strategic and innovative, with a disciplined, data-driven approach to problem solving, and a strong intellectual curiosity. The role requires effective communication and collaboration with the ability to influence peers and cross-functional teams.

• Drive and deliver strategic initiatives end-to-end by leading solution design, overseeing implementation timelines, and measuring outcomes to ensure alignment with project goals and time frames.
• Serve as a catalyst for change, driving transformation initiatives that support project execution while ensuring seamless adoption of new processes, systems, and technologies.
• Partner with sales, marketing, operations, and customer success teams to align enablement strategies with business goals.
• Collaborate with Account Managers to gather insights and feedback on opportunities for improvement.
• Identify and implement process improvements that drive efficiency and enable Account Management to prioritize relationship building over operational tasks.
• Support the implementation and optimization of CRM systems and enablement tools to enhance client engagement and team effectiveness.
• Develop and deliver training programs, onboarding resources, and best practice guidelines to promote consistency and excellence in client engagement.
• Support the integration of acquisitions by aligning processes, systems, and teams to ensure a seamless transition and consistent client experience.
• Proactively identify and address risks and issues related to project delivery by developing effective mitigation strategies and ensuring timely resolution.
• Develop and deliver comprehensive project/initiatives related to outputs such as presentations and reports to relevant stakeholders.
• Identify inefficiencies in client engagement workflows and collaborate with internal stakeholders to recommend and implement solutions that enhance productivity, streamline processes, and improve client satisfaction.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Other duties as assigned.

• Minimum of 5 years in project management, client management, or a related field, with a strong background in managing cross-functional teams and programs
• Bachelor's degree or equivalent

• Experience with finance, retirement, wealth management, healthcare and benefits industries
• Experience with various technologies including Salesforce, Tableau, and Share Point
• Strong analytical skills and proficiency in data analysis tools (e.g., MS Office, including Excel and Visio)
• Experience in change management, stakeholder management, and influencing people without authority
• Strategic, innovative, and creative thinker with a solid analytic foundation
• Proven ability to work in ambiguity
• Strong communication, facilitation, and interpersonal skills to connect with all levels of staff, management, and senior leadership
• Ability to influence stakeholders to drive transformative changes
• Willingness to learn, adapt, and promote new processes and methodologies
• Ability to work with minimal direction and adapt to shifting priorities
• Ability to handle multiple issues simultaneously and manage stressful situations
• Drive to learn and apply new concepts quickly
• Highly motivated to take ownership and drive initiatives with minimal direction

• Infrequent travel
• Occasionally lifts up to 25 pounds
• Prolonged periods of sitting at a desk and working on a computer

$87,000-$103,000 per year

The compensation for this position will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive and bonus opportunities. Inspira provides industry-leading benefits including, but not limited to: healthcare, 401K savings plan, company holidays, paid time off, parental leave and an employee assistance program.