Director, Internal Communications; REMOTE

Translate strategy into understanding, alignment, and action.

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice‑filled life.

Reporting to the VP, Corporate Communications, the Director, Corporate Communications will serve as a strategic communications partner to business leaders, helping translate strategy into understanding, alignment, and action across assigned functions and business areas.

This role partners with leaders to connect employees to business priorities, navigate organizational change, improve leadership communication effectiveness, and strengthen employee understanding of where the company is headed and how their work contributes to success.

The Director will help leaders communicate with clarity, consistency, and transparency while ensuring communications support business outcomes, organizational effectiveness, and a culture of ownership.

Partner with executive and senior leaders to develop and execute communications strategies that support business priorities, organizational change, employee engagement, and enterprise alignment.

Responsibilities include:

• Serve as the primary communications advisor for assigned leaders and business areas.
• Translate business strategy, priorities, organizational changes, and transformation initiatives into clear, actionable communications.
• Help leaders connect team objectives and day-to-day work to broader enterprise priorities.
• Provide strategic counsel on communication approaches, employee engagement, leadership visibility, and organizational effectiveness.
• Support leaders in communicating difficult or complex topics with clarity, transparency, and empathy.
• Identify communication risks, employee concerns, or areas of confusion and recommending solutions.

Partner with leaders to ensure employees understand what is changing, why it matters, how it aligns to business priorities, and what actions are expected.

Responsibilities include:

• Develop and execute communications and change enablement plans that help employees understand what is changing, why it matters, and what actions are expected.
• Create leader and manager communications resources—including toolkits, talking points, presentations, FAQs, and discussion guides—to support consistent communication and adoption.
• Assess employee sentiment, readiness, and change risks, recommending strategies that improve understanding, engagement, and accountability.

Lead and continuously evolve communications programs that educate, engage, and support employees across assigned business areas.

Responsibilities include:

• Develop audience‑focused communication strategies based on employee needs, motivations, and ways of working.
• Lead communications programs that strengthen employee understanding of business priorities, growth ambitions, culture, and how their work contributes to company success.
• Ensure a consistent cadence of leadership visibility and communication that reinforces strategic direction and organizational priorities.
• Partner with HR and business leaders to support employee engagement, recognition, culture, and talent initiatives.

Support senior leaders with internal communications, employee meetings, leadership events, and team engagement opportunities.

Responsibilities include:

• Develop executive communications and engagement materials, including presentations, talking points, videos, and written communications.
• Prepare leaders for team meetings, organizational updates, enterprise initiatives, and critical employee conversations.
• Help leaders build trust and reinforce strategy through authentic, transparent, and audience‑focused…