Project Manager, Business Analyst, Change Management

Position: Project Manager 2
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.

-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit  .
** Key Responsibilities*
* ** Product Line Governance & Operations Leadership** + Serve as a governance lead across the Public Safety Consulting Services (PSCS) portfolio, ensuring consistency, quality, and efficiency in delivery approaches, tools, and processes + Establish and continuously improve standard operating procedures, templates, and best practices across proposal development, project delivery, and reporting + Partner with leadership to monitor portfolio performance, identify risks, and implement mitigation strategies
** Proposal Development & Business Development Support** + Lead and coordinate proposal development efforts, including content strategy, compliance, and submission timelines + Collaborate with subject matter experts (SMEs) to develop compelling, high-quality technical content and differentiators + Support business development activities, including pipeline tracking, opportunity qualification, and capture planning + Contribute to business development lifecycle activities
** Project & Program Management Oversight** + Provide hands-on support and oversight across multiple concurrent projects, ensuring alignment with scope, budget, and schedule + Develop and maintain project plans, track milestones and deliverables, and proactively manage risks and dependencies + Monitor project performance and report on status, risks, and key outcomes to internal leadership + Accountable for contract lifecycle and invoicing.

** Resource & SME Management** + Coordinate and optimize utilization of internal staff and external SMEs across projects and pursuits + Own subcontractor bench management and capacity planning to align resources with pipeline demand + Facilitate collaboration across service lines to bring integrated solutions to clients
** Stakeholder Engagement & Relationship Management** + Serve as a key internal and client-facing liaison, ensuring clear communication and alignment across stakeholders + Support client engagement activities, including onboarding, meetings, presentations, workshops, and executive-level communications + Contribute to strengthening long-term client relationships and identifying opportunities for expansion
** Content Development & Quality Assurance** + Develop, review, and refine client deliverables, including reports, analyses, and presentations + Ensure consistency, clarity, and quality across all written products and client-facing materials + Implement quality assurance processes to maintain high standards across deliverables
** Required Skills** + Strong analytical and problem-solving capabilities, including the ability to synthesize complex data into actionable insights + Excellent written and verbal communication skills, with experience producing executive-level deliverables + Advanced organizational and project management skills, with the ability to manage multiple priorities simultaneously including influencing and leading delegation + Proven ability to operate both independently and collaboratively in a cross-functional team environment + Strong attention to detail and commitment to quality + Proficiency in Microsoft Office Suite, including advanced Excel capabilities + Ability to quickly learn new tools, platforms, and consulting methodologies
** Required Qualifications** + Bachelor's degree in public administration, business, healthcare, fire administration, or a related field (or equivalent experience) + 7+ years of experience in public safety consulting or a related professional/field services environment with supervisory responsibility + Demonstrated experience supporting or leading proposal development, project management, and client delivery + Proven track record of delivering projects on time and within budget
** Preferred Qualifications** + PMP, CMP, or other relevant project management certification + Prior experience in a consulting firm or professional services environment + Comprehensive knowledge of fire and EMS industry operations including applicable standards and best practices
** Working Conditions** + Remote work environment + Travel required (