Fair Test Coordinator

Position Title: Fair Housing Test Coordinator
Reports To: Fair Housing Director

Location: White Plains, NY
Employment Type/Salary: Full-Time, $60,000 - $65,000 annually

Westchester Residential Opportunities (WRO) is a nonprofit organization located in White Plains, New York whose mission is to promote fair, affordable and accessible housing for all individuals in the Lower Hudson Valley region. WRO employs a variety of tools to advance this objective including civil rights testing and investigation, education and outreach, training and advocacy, research, collaboration and enforcement.

A Fair Housing Test Coordinator manages and conducts fair housing testing programs designed to identify and document housing discrimination under federal, state and local fair housing laws. This role is critical in ensuring fair and equal access to housing opportunities.

• Supervise and manage one or more fair housing staff members
• Supervise deliverables and grant reporting for one or more fair housing grants
• Support the entire fair housing department in achieving their goals

• Recruit, train, and retain a diverse pool of testers
• Design, implement, and manage fair housing testing assignments (rental, sales, lending, insurance) based on complaints or systemic investigations
• Review completed test reports for accuracy, consistency, and completeness

• Develop and maintain relationships with realtors, community organizations and governmental agencies
• Conduct complaint intake and investigation
• Plan, schedule and present fair housing outreach and education events and materials

• Track departmental information using basic office technology, including Microsoft and Google Suite tools
• Maintain strict confidentiality and data integrity
• Conduct quality assurance reviews of testing files

• Evaluate results of investigations and make recommendations for enforcement
• Maintain organized records for potential investigations or litigation
• Assist in preparing cases for administrative complaints or court proceedings
• Other duties as assigned by the Fair Housing Director

• Bachelor’s degree in public policy, social work, criminal justice, or related field (or equivalent experience)
• Experience in fair housing, civil rights, investigations, or nonprofit program coordination preferred

• Strong attention to detail and analytical thinking
• Ability to manage multiple cases and deadlines
• Excellent written and verbal communication
• Discretion handling sensitive/confidential information
• Spanish language a plus
• Team player

• Familiarity with fair housing law
• Understanding of discrimination indicators (race, disability, familial status, etc.)
• Experience with case management or database systems

• Full-time position at White Plains office, typically Monday–Friday 9am-5pm, with occasional evening/weekend events. Limited remote work may be available after a time.
• Occasional travel for outreach, training, or investigations

Please email a resume and cover letter as a PDF or Word attachment, along with salary expectations, referencing Fair Housing Test Coordinator in the subject line to payroll.

WRO is an Equal Opportunity Employer