Consulting Principal- Program Director, Healthcare; Payer
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-08
-
Business
Change Management
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with leading technology capabilities, we create innovative solutions for Fortune 500 clients.
Now, we’re looking for our next leader to help shape the future of healthcare transformation.
About the RoleAs a Consulting Principal:
Program Director – Healthcare Payer Transformation
, you will make an impact by leading complex, enterprise-wide transformation programs across healthcare payer organizations.
You will be a valued member of the Healthcare Consulting team, working closely with senior client stakeholders, business and technology leaders, and cross-functional teams to deliver integrated transformation outcomes.
In this role, you will:Lead large-scale healthcare transformation programs across claims, provider, member, billing, and operational domains, driving strategy through execution.
Define and execute program roadmaps and governance models
, ensuring alignment across business, IT, operations, and external partners.Serve as a functional leader across payer operations
, translating business requirements into scalable operating models and transformation strategies.Drive cross-layer integration
, connecting business processes, applications, data flows, APIs, and vendor solutions to ensure end-to-end delivery integrity.Engage executive stakeholders and lead governance forums
, steering decision-making, managing vendor performance, and ensuring program success across multiple work streams.
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States with some travel involved.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our wellbeing programs.
What you must have to be considered:12+ years of experience leading large-scale healthcare payer transformation programs
Deep functional expertise in payer operations (claims, provider, benefits, enrollment, utilization management)
Proven experience driving enterprise transformation programs across multi-vendor and multi-system environments
Strong understanding of enterprise integration
, data flows, and cross-functional impacts across systems and operationsDemonstrated ability to lead complex, matrixed teams and influence senior stakeholders
Exceptional communication skills with strong executive presence and stakeholder management capabilities
Experience leading national or multi-plan healthcare programs
Exposure to payer core platforms such as FACETS, QNXT, Health Edge
, or similarExperience in digital transformation, modernization, or cloud initiatives
Certifications such as PMP, SAFe
, or equivalent
$122,400-$194,000
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
BenefitsMedical, dental, vision, and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program
10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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