Customs Trade Coordinator - S2

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other Fed Ex operations, and customers to deliver a high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned.
• Paid training provided.

• HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills, verbal and written.
• Organizational skills.
• Inter‑personal skills.
• Problem‑solving skills.
• Handle high volume of work.
• Handle time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

• Monday–Friday | 1:00 PM – 9:00 PM. This is a primarily remote position; however, employees must be willing and able to report onsite as needed based on business and operational requirements.

• Typical starting rate: $19.00.
• Compensation range is a reasonable estimate of the current starting salary range for this role across all potential locations. The actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors.
• Paid training provided.
• Eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
• Pay transparency policies are permitted by law. Employees may be eligible for additional pay, premiums, or bonus potential.

California Fair Chance:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Fed Ex complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (Use the "Apply for this Job" box below). Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.