Archipelago Companies; OluKai, melin, Roark Senior Manager, Business Operations; Temporary

About the Role

The Tradewind Services (TWS) Senior Manager, Business Operations (temporary) role is a high-trust, high-autonomy role serving as an operational extension of the TWS President. The position is responsible for running TWS’s internal leadership operations, owning strategic cross‑functional projects, and managing client relationships - bringing together business operations, executive support, and strategic execution across the organization. This is a temporary engagement covering for someone on leave, requiring a candidate who can operate independently, manage up effectively, and drive execution in a fast-paced organization.

• Own and facilitate the weekly TWS Leadership Meeting — agenda preparation, running the 60‑minute session, and driving all follow‑up and action item accountability
• Ensure consistent participation, agenda quality, and executive‑ready documentation of outcomes
• Lead the annual TWS MBO goal‑formation exercise in partnership with the President and TWS leadership team
• Facilitate monthly check‑ins to track progress, maintain momentum, and escape risks across the quarter
• Own and maintain the master MBO template, tracking documents, and accompanying notes
• Own all onboarding for VP‑level roles reporting to the TWS President
• Develop onboarding documentation including Success Profiles and Performance Acceleration Plans
• Coordinate onboarding schedules: core introductions, department overviews, and 2‑week ramp plans
• Serve as ongoing resource and first point of contact for all TWS VPs on organizational questions
• Serve as an extension of the President on priority projects across any TWS department — sitting in on meetings, building and managing project trackers, and delivering executive‑ready status updates
• Manage escalation protocols, involving the President only when decisions require his direct input
• Strategically convene the right stakeholders, craft thoughtful agendas, and drive follow‑through
• Serve as primary point of contact and internal liaison for all TWS clients
• Own all inbound client inquiries and manage the business development process, including intake screening, first meetings, and executive briefings; involve the President only when a brand warrants further pursuit
• Own all onboarding efforts when a new client is engaged
• Maintain client onboarding playbook, new client intake form, brand onboarding deck, and business development tracker

• Bachelor’s degree in a related field is required
• 5–7 years of experience in project management, chief of staff, or operations roles in a fast‑paced environment
• Proven ability to manage multiple concurrent work streams without close supervision
• Strong written and verbal communication skills; comfortable presenting to and communicating with senior executives
• High discretion and professional judgment — this role operates in the office of the President
• Experience with project tracking tools, CLM platforms, and executive calendar management a plus
• Proficiency in Microsoft Office Suite (Excel) and familiarity with enterprise resource planning and transportation/logistics management systems.

This is an in‑office hybrid position, mandatory 4 days per week in office in Irvine, CA with the option to work from home 1 day per week. Subject to change without notice as per company guidelines.

The salary range for this position is $111,000 to $140,000; salary is based on the experience that you bring to the position.

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at  Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.