Branch Office Administrator

This job posting is anticipated to remain open for 30 days, from 24-Jun-2026. The posting may close early due to the volume of applicants.

Edward Jones is a Fortune 500¹ company that values its associates and clients. We operate across the U.S. and Canada, serving over nine million clients and 20,000 financial advisors.

As a Branch Office Administrator (BOA), you will provide seamless administrative support to financial advisors and their teams, ensuring a positive client experience and optimal operational efficiency.

• Comprehensive 6‑month training with a mentoring peer.
• A wide support network spanning your branch, region, and home office.
• Opportunities to work independently while having access to a large network of colleagues.

• Client Service:
  Provide exceptional service via inbound and outbound calls, email, and in‑person interactions; resolve inquiries, maintain relationships.
• Account Management:
  Learn and understand the financial services industry; handle account openings, transfers, and related requests; process transactions and maintain accurate records.
• Administrative & Operational Support:
  Work independently to schedule appointments, prepare meeting materials, manage correspondence, support marketing initiatives, and execute branch business plans.
• Technology:
  Demonstrate strong computer literacy and a willingness to learn new tools such as Money Guide, Salesforce, and Microsoft Office.

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration

• A culture of continuous improvement and professional development.
• An inclusive environment that values diverse viewpoints.
• A rewards program that promotes a long‑term career.
• Full‑time benefits include medical, dental, vision, voluntary benefits, disability coverage, basic life, and AD&D at no cost; 401 k and tax‑advantaged accounts; 10 paid holidays; 15 days vacation for new associates; sick, personal, and volunteer days; bonus and profit‑sharing opportunities;
  Employee Assistance Program.

• Human‑centered approach to partnership with discretionary and variable compensation.
• Bonus opportunities based on branch and firm profitability and individual performance.
• Opportunities for merit‑based salary increases as you progress in the BOA role.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.

¹ Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.