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Remote: CSM Strategy & Programs Leader
Remote / Online - Candidates ideally in
St. Petersburg, Saint Petersburg, Pinellas County, Florida, 33701, USA
Listed on 2026-07-09
St. Petersburg, Saint Petersburg, Pinellas County, Florida, 33701, USA
Listing for:
KnowBe4
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Business
Corporate Strategy, Marketing Strategy
Job Description & How to Apply Below
KnowBe4, located in Clearwater, Florida, seeks a CSM Strategist & Program Manager to drive strategic planning and manage critical initiatives within Customer Success. This remote position requires a candidate with over 5 years of experience in a B2B SaaS environment and proven skills in managing complex programs autonomously.
The successful applicant will thrive in ambiguity, ensuring strategic CSM initiatives are executed effectively. A strong ability to communicate with executives and cross-functional teams is essential. The salary ranges from $120,000 to $160,000 based on experience.
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