VP, Strategy & Operations

VP of Strategy and Operations

Location: Wilmington, DE or Remote – U.S. (Full‑time, Monday to Friday). The role is a strategic operator serving as a close thought partner to the President, bridging strategy and execution. Candidates must have demonstrated success with SaaS‑oriented software transformation projects.

• President Partnership & Leadership Cadence: Trustworthy collaboration with the President to shape agendas, drive decision quality, document decisions, and ensure follow‑through.
• Enterprise Planning & Prioritization: Lead annual and quarterly planning; translate strategy into focused priorities, success metrics (OKRs/KPIs), and clear owners; align teams on sequencing, capacity, and trade‑offs.
• Operating Rhythm & Portfolio Governance: Establish and run the operating rhythm that keeps initiatives on track—portfolio reviews, dashboards, risk escalation, and accountability mechanisms.
• Cross‑Functional Priority Delivery: Lead high‑impact initiatives that lack an obvious home; create plans, roles, milestones, unblock teams, and drive measurable outcomes.
• AI, Automation & Operating Model Transformation: Identify friction and inefficiencies; collaborate with Product/Engineering and AI teams to adopt solutions and measure impact.
• Growth & Special Projects: Evaluate organic and inorganic opportunities (partnerships, product adjacencies, acquisitions); construct business cases, support due diligence, and plan integration.
• Matrix Leadership: Influence outcomes across Finance, HR, Engineering, Product, Sales, and Operations; build trust, clarify ownership, and maintain priority discipline.

• Gather sufficient information to understand trade‑offs and decide with speed and judgment.
• Create momentum—close loops, maintain clarity, keep work moving.
• Make directional calls in ambiguous situations and adjust as needed.

• Bachelor’s degree preferred; 10–15 years of professional experience.
• Proven track record owning outcomes in a SaaS or software environment.
• Experience in accounting, fintech, ERP, or GRC software highly valued.
• Full understanding of AI/automation fluency—translate possibilities into workflows, adoption plans, and measurable impact.
• Financial acumen—business cases, unit economics, investment trade‑offs; partner effectively with Finance.
• Ability to bring clarity to ambiguous situations; diagnose root causes, frame options, drive decisions, and build actionable plans.
• Openness to up to 50 % travel to Wilmington, DE headquarters.

• MBA or similar advanced degree.
• Strategy consulting experience combined with meaningful operating experience.
• Demonstrated ability to build, scale, or run functions with priority setting and delivery accountability.
• Experience leading or supporting M&A transactions and post‑merger integration.
• Background in FP&A, corporate development, business operations, or a Chief of Staff‑style role.

• Annual success‑sharing bonuses or commission plans based on individual performance.
• Competitive benefits package: annual leave, tuition reimbursement, referral bonuses, and more.
• Hybrid or remote work schedules aligned with local regulations; details discussed during interview.

Equal Employment Opportunity: CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We support colleagues with disabilities and are dedicated to diversity and belonging.