Director of Operations

Position Details

• Posting date: 06/18/2026
• Closing date:
  Open Until Filled
• Position Number: 1010042
• Position Title:
  
  Director of Travel Operations
• Hiring Range: $53,000 – $55,000
• Union Type:
  Not a Union Position
• SEIU Level: Not an SEIU Position
• FLSA Status:
  Exempt
• Employment Category:
  Regular Full Time
• Scheduled Months per Year: 12
• Scheduled Hours per Week: 40
• Location:
  
  Hanover, NH (Onsite only)
• Remote Work Eligibility:
  Not applicable
• Term Position:
  No
• Grant Funded:
  No

The Director of Travel Operations is responsible for organizing, arranging, and supporting athletics team travel needs for the Division of Athletics and Recreation (DCARD). The role serves as the main point of contact for all travel needs, acting as liaison between coaches/staff and third‑party travel vendors. The director will be available on a flexible schedule to respond to issues and make autonomous decisions.

• Coordinate all aspects of travel arrangements for varsity and club athletic programs, including away team travel, coach recruiting travel, official visits, and administrative travel.
• Maintain up‑to‑date records of all team travel information and itineraries.
• Manage and organize DCARD’s fleet of vehicles.
• Review team hotel contracts for adherence to budget and policies.
• Assist with last‑minute bookings related to postseason travel as needed.
• Identify and escalate travel issues to appropriate parties (Sport Administrators, Business Office, etc.).
• Provide after‑hours support for travelers with travel issues and emergencies.
• Work with Procurement Services to facilitate signing of contracts in accordance with Dartmouth’s policies.
• Educate coaches and staff on travel procedures and policies, including onboarding, policy updates, and creation of a “how to” guide.
• Maintain strong vendor relationships and serve as primary liaison with third‑party travel agencies for coordination and billing.
• Reconcile corporate card transactions and review, reconcile, and submit monthly invoices from third‑party travel agencies.
• Maintain travel expense records that inform quarterly projections and annual budgeting processes.
• Track team travel expenses and analyze trends to update travel projections in collaboration with leadership.
• Assist administrative units and sports programs on individual team travel budgets and the annual budgeting process.
• Identify cost savings opportunities and best practices related to travel.
• Demonstrate professionalism and collegiality in all interactions.
• Perform other duties as assigned.

• Bachelor’s degree or equivalent combination of education and experience.
• Strong organizational skills.
• Proficiency with computer software packages, especially Excel.
• Interpersonal and customer service skills.
• Ability to work independently and set priorities.
• General knowledge of financial practices.
• Initiative to learn and grow in a fast‑paced environment.
• Flexible, customer service‑oriented, and resourceful.
• Ability to prioritize work assignments and meet established deadlines.
• Ability to multi‑task and work cooperatively with others.
• Proficient computer skills including word processing and spreadsheets.
• Excellent oral and written communication skills.

• Bachelor’s degree in Finance, Business Administration, or Sport Management, plus 2–3 years of office and finance work experience, or equivalent combination of education and experience.
• Experience working as a Travel Coordinator or with the Business and/or Travel Operations of a college athletic department.

• Recruitment Inquiries:
  Mariruth Graham – 603‑646‑5666
• Cover Letter and
  
  Title:
  
  Sam Grant, Associate Director of Athletics for Finance & Administration

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre‑employment…