Manager,Operations Excellence Job Mississauga Ontario Canada,Business

Position: Manager, Operations Excellence (12 - 18 Month Contract)

Who you are

You have 1–3 years of experience in an administrative, coordination, training, or related role

You have strong written and verbal communication skills

You are organized, adaptable, and able to manage multiple priorities in a fast-paced environment

You are collaborative and work well with cross-functional teams while also being comfortable working independently

You have strong attention to detail and are comfortable creating, formatting, editing, and updating presentations, training resources, and communication materials

You are Proficient in Microsoft Excel, Teams, PowerPoint, and the broader Microsoft Office Suite at an intermediate to advanced level; experience with Adobe Creative Cloud is considered an asset.

You are open to learning and using new tools and technology, including AI-supported solutions

You have experience supporting or facilitating training sessions, meetings, or presentations

Experience in restaurant operations is considered a strong asset for this role

Why you want to work with us:

We’re a strong Canadian brand with a hospitality focus, embracing a work-hard, play hard philosophy;

We’re an organization with a strong emphasis on team culture;

Our entrepreneurial roots support a culture of collaboration;

We offer a flexible working environment that embraces both in-person and remote work;

We have amazing employee programs and benefits;

We’re always looking to promote internal talent;

We have a tight-knit team to support you every step of the way;

We’re a Great Place to Work® and have been recognized on the 2026 Best Workplaces™ lists for Women and Most Trusted Executive Teams. Additionally, we have been recognized on the 2025 Best Workplaces™ lists for British Columbia, Retail & Hospitality, Mental Wellness, and Giving Back;

Through the Boston Pizza Foundation, we’re focused on giving back to the communities we live, work and play in.