Sr. Deal Desk Manager

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We’re leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We’re looking for a detail-oriented, analytically minded Deal Desk Manager to support our Sales organization through expert CPQ quoting, process improvement, and data-driven reporting. You’ll be a trusted partner to Sales, Finance, and Legal — ensuring deals are structured accurately, priced competitively, and closed efficiently. This is a hands‑on, high‑visibility role for someone who thrives in a fast‑paced SaaS environment and enjoys turning operational data into real business insight.

• CPQ Quoting: Own day‑to‑day configuration, pricing, and quoting via Salesforce CPQ for routine and complex deals — reviewing for accuracy, applying standard discounting, and escalating non‑standard terms for approval.
• Process Improvement: Identify and help fix inefficiencies in the quote‑to‑cash workflow; support automation efforts and template updates; help ensure adherence to revenue recognition standards (ASC 606).
• Reporting & Analytics: Build and maintain dashboards tracking quote turnaround time, approval rates, and discount trends; deliver weekly insights to Sales leadership.
• Sales Enablement: Be a go‑to resource for reps on quoting best practices and deal structuring; troubleshoot quote‑to‑order issues and participate in deal reviews.
• Cross‑Functional
  
  Collaboration:
  
  Partner with Sales, Finance, and Legal on process changes; help train new hires on self‑service CPQ tools.
• Risk Management: Flag pricing discrepancies or compliance risks and support resolution to protect margins.

• 5+ years in Sales Operations, Revenue Operations, or Deal Desk, ideally with hands‑on CPQ experience.
• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• Proficiency with Salesforce CPQ, Salesforce CRM, and Google Sheets.
• Strong analytical and process‑mapping skills.
• Excellent attention to detail and proactive, clear communication.
• Comfort working in a fast‑paced, iterative environment.

• Experience with SaaS pricing models (subscription, usage‑based) or international deals.
• Exposure to Tableau or Power BI.
• Salesforce CPQ Associate certification or Rev Ops fundamentals training.

The base salary range for this role is $125,000-$150,000
, based on experience, location, and qualifications. Total compensation also includes equity and a comprehensive benefits package.

• Work from home with a global remote‑first community.
• Global Culture Corner.
• Flexible PTO and Quarterly Volunteer Days.
• Equity Participation.
• 100% employer‑covered medical, dental, and vision options available to you.
• Additional insurance benefits like pet insurance and legal assistance.
• Fidelity Employer Sponsored 401K.
• Paid Parental Leave.

Care
· Do
· Try
· Shine

We care about our customers and each other. We do what it takes to make a positive impact. We try our best and don’t give up. We shine — and make it our mission to stand out.

BigID is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.