Senior Director of Product

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals.
Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection
. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration,
travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

The Senior Director of Product Management will be a thought leader who can drive strategy, innovation, and execution. We’re looking for someone with an entrepreneurial spirit, a creative problem-solver, and a strategic thinker who can take a bold approach to product development.

• Define and communicate a compelling product vision and multi-year strategy aligned to company goals.
• Identify new opportunities across customer segments, markets, and workflows—balancing innovation with strong business fundamentals.
• Lead annual and semi-annual product planning cycles, ensuring clear prioritization and resource alignment.

• Directly lead multiple Directors/Group PMs and indirectly oversee the entire PM organization.
• Recruit, coach, and mentor a high-performing PM team with a strong emphasis on accountability, customer insight, and product excellence.
• Establish consistent product management standards, operating rhythms, rituals, and evaluation frameworks across teams.

• Ensure teams deliver high-quality product outcomes that measurably improve customer experience, operational efficiency, retention, and revenue.
• Partner closely with Engineering and Design leadership to drive predictable delivery and continuous improvement in product development processes.
• Remove obstacles, provide clarity, and reinforce a culture of data-driven decision-making.
• Ability to deeply learn the auto repair domain with a focus on spending time in shops observing and subsequently building job maps for what is seen in a shop.
• Stay deeply connected to customer needs, market dynamics, competitive forces, and emerging technologies.
• Drive customer-centric discovery practices and ensure PM teams maintain a continuous understanding of user jobs, pain points, and opportunities.
• Translate insights into clear product bets, hypotheses, and strategic investments.

• Work closely with Sales, Marketing, Customer Success, Finance, and Operations to align product strategy with GTM execution.
• Partner with Finance and Rev Ops on product forecasting, packaging, pricing, and KPI analytics.
• Ensure entire organization has clear visibility into product priorities and progress.

• Define and own product KPIs that tie product outcomes to business outcomes (growth, retention, profitability).
• Drive accountability for measurable results—ensuring teams understand what success looks like and how to achieve it.
• Regularly present product strategy, roadmap, performance, and insights to executive leadership and the board.

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote…