Principal Product Manager in Jefferson , Missouri

Principal Product Manager

Expert role responsible for leading strategic product initiatives across multiple domains. Expected to drive product strategy, manage complex roadmaps, and influence cross-functional teams without direction and guidance of the department head. Typically requires 10+ years of product management experience. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

Join our team and make a difference! Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary range considerations include a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

We offer a vast array of benefits to help support the whole you, including remote work flexibility, generous time off, comprehensive benefits package, and supportive services.

The Principal Product Manager is a senior product leadership role accountable for driving multi-vertical platform strategy at One Call and translating it into measurable enterprise value. This role owns a portfolio that spans multiple lines of business and unifies them under a cohesive vision for critical customer and operational journeys. The Principal Product Manager leads through influence and direct/indirect leadership of Senior/Staff/Associate PMs, partnering with Engineering, Design, Operations, Data/Analytics, and Commercial functions to deliver scalable automation, integration, and market expansion.

Success is defined by accelerated revenue growth, substantial efficiency gains via elimination of manual entry across front- and back-office workflows, and diversification into adjacent verticals-prioritizing viability and time-to-impact. Principal Product Managers are expected to lead product initiatives from ideation, story creation, delivery, launch and iteration, balancing customer needs, technical feasibility, and time to impact. They work closely with engineering, design, operations, and other stakeholders, to understand the business processes, underlying technologies and business objectives in order to build products that are intuitive, scalable, and aligned with company goals.

This role requires a strong mix of strategic thinking, user empathy, technical fluency, and excellence.

Essential duties and responsibilities include developing and communicating a compelling product vision and strategy aligned with business goals, understanding customer needs, prioritizing features and roadmap, writing clear requirements, collaborating cross-functionally, delivering and communicating on product initiatives, monitoring performance metrics, partnering on go-to-market strategy, managing product lifecycle, championing the user experience, adapting and iterating, and providing leadership.

Educational and experience requirements include a Bachelor's degree in a STEM or business-related field, or equivalent education, training and relevant work experience, 10+ years of experience in product management, preferably in a technology or SaaS environment, proven track record of managing successful products from concept to launch, experience working with cross-functional teams in Agile environments, and familiarity with modern product management tools and practices.

Essential knowledge, skills, and abilities include strong understanding of product development methodologies, excellent communication and storytelling skills, ability to synthesize customer insights, market data, and business goals into actionable product strategies, strong prioritization and decision-making skills, ability to collaborate effectively with technical and non-technical stakeholders, experience with tools like Jira, Confluence, Figma, and analytics platforms, demonstrated ability to use data to inform decisions and measure outcomes, passion for solving customer problems and delivering high-impact solutions, commitment to diversity, equity, inclusion, and belonging, ability to work independently and as part of a team, and embody core values such as Think Big, Go Fast, Deliver Awe, and Win Together.

Physical/mental demands and work environment include work-from-home requirements, sedentary job with repetitive motions, ability to discern text on a…