Program Analyst

THE POSITION

The Department of Human Services is seeking a Program Analyst 3 who enjoys working with information and solving problems. In this role, you will help turn complex data into clear insights that support statewide programs. You will collaborate with teams and partners to improve services through strong analysis and communication. This position offers the chance to make a positive impact on communities across the Commonwealth.

This position supports the Office of Developmental Programs by analyzing complex data and helping teams understand information that guides program quality. Your work will strengthen decision‑making and improve outcomes for individuals supported by the system. As a Program Analyst 3, you will perform the following duties:

• Data Analysis Work:
  Collect and interpret large data sets to support performance measures and quality initiatives
• Report Development:
  Create clear graphs and reports that help stakeholders understand trends and findings
• Technical Assistance:
  Guide staff and partners in data monitoring, sampling, and quality management practices
• Training Support:
  Prepare materials and teach concepts related to data‑driven quality management
• Project Leadership:
  Lead or assist with projects that involve planning, evaluation, and collaboration across teams
• Program Evaluation:
  Review program data and offer recommendations that support improvement across the service system

• Full‑time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30‑minute lunch.
• Telework:
  You may have the opportunity to work from home (telework) part‑time, up to 3 days per week. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
  
  Additional details may be provided during the interview.
• Salary:
  In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as a Program Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree;or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.