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Remote Patient Success Specialist: Retention & Win-Back
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-10
Boise, Ada County, Idaho, 83701, USA
Listing for:
Luminate Ventures, LLC d/b/a Lumimeds
Full Time, Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Luminate Ventures, LLC d/b/a Lumimeds is seeking a full-time Patient Success Specialist to manage retention efforts and handle cancellation requests remotely across LATAM. The ideal candidate will have 3+ years in retention or account management, and possess strong English communication skills.
This role involves proactively engaging at-risk patients, managing cancellation conversations, and conducting win-back campaigns to re-engage lapsed subscribers.
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