Director, Prospect Management

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Work Arrangement:
Hybrid (On‑Site and Remote mix)

Requisition Number: 270150

Regular or Temporary:
Regular

Location:

Durham, NC, US, 27710

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world‑class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Duke Health Development & Alumni Affairs (DHDAA) supports a flexible work environment by offering on‑site (in office 5 days a week), hybrid (in office a minimum of 2 days a week or defined by manager), remote (work off‑site 5 days a week), and flexible start and end time work arrangements. All team members must reside within a 50‑mile radius of our downtown Durham office.

If working a hybrid or remote schedule, individuals must have access to and maintain a secure home office environment with high‑speed internet service and work collaboratively with others using a variety of technologies and tools. With approval from their manager, staff members may work a flexible schedule in terms of start/end times, while working within DHDAA’s core work hours between 9:00 a.m. and 4:00 p.m. (eastern standard).

At the discretion of Managers and/or Senior Leadership, staff working a hybrid, remote or flex schedule may be required to be in the office on days and/or times outside of the agreed upon schedule.

Be part of a collaborative group that partners across the organization to ensure prospect management best practices for grateful patients and alumni prospects.

Be You.

The Director of Prospect Management at Duke Health Development and Alumni Affairs (DHDAA) reports to the Executive Director of Prospect Development. The individual is responsible for ensuring that prospect management best practices for grateful patient and alumni prospects are communicated and supported throughout the organization. They utilize sophisticated modeling and leverage patient and alumni data to proactively build and curate the prospect pipeline—at all giving levels—and help guide our proactive prospect identification efforts at DHDAA.

The Director and their team member(s) are part of the overall Prospect Development team, which provides data insights by analyzing and disseminating information to direct and inform solicitation and engagement strategies for prospective donors to Duke Health. This role is highly collaborative and interfaces with staff throughout DHDAA and Duke Alumni Engagement and Development (DAED).

Work Arrangement – Hybrid – This position is full‑time, located in Durham, NC.
This is not a remote position.

• Proven knowledge of prospect management and fundraising best practices.
• Knowledge of effective fundraising practices, preferably at a large, de‑centralized academic healthcare system with grateful patients.
• Familiarity with Customer Relationship Management (CRM) platforms with Salesforce experience being desirable.
• Advanced Excel and data visualization (Tableau, Power BI) experience.
• Demonstrated track record of strategic and creative approaches to prospect management and collaboration with frontline fundraisers, system administrators, and senior level management.
• Demonstrated experience with change management.
• Excellent written and oral communication skills with the ability to synthesize and accurately present relevant…