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Director, Business Operations

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: SupportFinity™
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Business
    Business Analyst, Corporate Strategy, Operations Management
Salary/Wage Range or Industry Benchmark: 230000 - 250000 USD Yearly USD 230000.00 250000.00 YEAR
Job Description & How to Apply Below

The Role
The Operations and Analytics team powers Veriff’s business engine, cracking the online identity crisis through scalable, data‑driven insight. As Director of Business Operations you will serve as a high‑leverage operator working closely with the SVP of Operations and Analytics and the broader leadership team, combining strategic thinking with a bias for execution—owning planning cycles, driving critical cross‑functional initiatives, and building the operational infrastructure that lets Veriff scale.

What

You’ll Do
  • Lead company‑wide strategic planning cycles, from annual strategy to quarterly OKR setting, building frameworks that turn ambitions into measurable commitments with clear accountability.
  • Prepare executive and board‑level materials synthesizing business performance and key decisions, and run the operating cadence for the SVP, including leadership reviews and strategic offsites.
  • Own 2–4 high‑priority business problems at a time, driving them from definition through to execution and acting as connective tissue across Product, Engineering, and Finance to unblock dependencies.
  • Identify and close gaps in decision‑making and workflows, develop tools and playbooks required to scale, and partner with Finance on resource allocation and business cases.
Qualifications
  • 7+ years in management consulting, investment banking, corporate strategy, or Biz Ops at a high‑growth tech company.
  • Track record of delivering complex initiatives with measurable business impact and experience running OKR processes.
  • Strong financial modeling skills and proficiency in SQL; ability to translate ambiguous questions into structured analyses and clear recommendations.
  • Excellent executive presence with the ability to distill complex situations for audiences from individual contributors to the Board.
  • Ability to influence without authority and build trust across a complex organization.
Nice to have
  • MBA or postgraduate degree from a top institution.
  • Experience in identity verification, fintech, or cybersecurity.
  • Experience scaling a company from Series B through to public markets or institutional scale.
  • Familiarity with M&A due diligence or integration work‑streams.
Mindsets
  • Self‑starter:
    Thrives in ambiguous environments and defines roadmaps that connect to impact.
  • Deep problem solver:
    Pushes beyond symptoms to uncover root causes, especially in adversarial settings.
  • Clear communicator:
    Makes complex analyses understandable and actionable to diverse stakeholders.
  • Strategic executor:
    Aligns on priorities while writing SQL, reviewing Python, or debugging measurement issues.
  • Strong team builder:
    Invests in people, creates clarity, and raises standards through coaching and example.
Compensation

Base salary: 230,000 – 250,000 per year. Salary ranges are based on current market data and may vary by experience, skills, location, and other factors permitted by law.

Benefits
  • Flexibility to work from home.
  • Stock options that ensure your share in our success.
  • Extra recharge days on top of annual vacation.
  • Extensive medical, dental, and vision insurance.
  • Learning, development, and health and sports budget tailored to your needs.
  • Four weeks of fully paid sabbatical leave after the 5th work anniversary.

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives, and personalities push us forward. We welcome applicants who are passionate about their work and align with our values, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.

Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, see our Recruitment Privacy Policy.

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