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Lead Online Onboarding & Fraud-Aware Coach

Remote / Online - Candidates ideally in
Burnsville, Dakota County, Minnesota, 55337, USA
Listing for: TruStone Financial Federal Credit Union
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Business
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 55120 - 67600 USD Yearly USD 55120.00 67600.00 YEAR
Job Description & How to Apply Below

Tru Stone Financial Federal Credit Union seeks a Lead Online Member Representative to drive performance and continuity in digital membership onboarding. You will open and manage online applications, serve as a SME, coach, and workflow leader to ensure strong conversion rates and strict fraud prevention and compliance.

You will guide teammates, optimize processes, and balance member experience with policy controls.

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