Restaurant Manager

$48,000 - $58,000 plus bonus program, Daytime hours only, Benefits package, paid vacation. Weekend availability is a must.

To act as the Operations Manager who supports the mission, vision, and values of First Watch Restaurants through all that he/she does in their role daily.

• Assist in meeting or exceeding established sales, revenue, and profitability goals; move SLEBITDA positively.
• Provide efficient and professional service to meet or exceed customer expectations.
• Assist in the management of all revenues, cash or credit, and company collateral—properly deposited, accounted for, and secured in the company’s operating bank account.
• Ensure the integrity and operational functionality of all POS and security systems and equipment.
• Manage all internal and external communications in a timely and effective manner.
• Guide front‑of‑house and back‑of‑house team members to meet established objectives.
• Ensure restaurant equipment is in satisfactory working order, maintaining usability and cleanliness.
• Maintain safe working conditions as required by OSHA and governing bodies.
• Communicate with management, employees, and customers, providing positive feedback and promoting a positive image and morale.
• Perform duties and responsibilities of all positions, train and develop other managers and hourly employees.
• Counsel and coach employees; exercise authority to suspend or discharge employees for serious misconduct per Employee Handbook.
• Evaluate hourly staff formally with General Manager.
• Evaluate hourly employees continuously using weekly schedule.
• Lead a shift effectively, using Daily Shift Card and Red Book.
• Train staff in proper EOD procedures, including check‑out procedures.
• Maintain a safe, harassment‑free workplace.
• Resolve problems quickly and responsibly; use good judgment with disciplinary issues.
• Complete required paperwork timely.
• Prepare and post weekly work schedules; ensure proper implementation.
• Address violations from Health or Steritech Inspections promptly.
• Safeguard company assets—funds, equipment, facility; take appropriate action as needed.
• Assist in completing payroll (weekly, mid‑period, EOP) administration properly.
• Promote First Watch outside the restaurant.
• Obtain and maintain safe food handler certifications.
• Handle customer and staff incidents, accidents, injuries, and complaints in a timely, efficient manner through communication with General Manager, Regional Manager, and Home Office.
• Interview applicants for employment; assist in hiring decisions and include other managers in the process.
• Ensure compliance with federal, local, and state laws, company policies, and procedures.

The Operations Manager acts within company policy and applicable legislation; however, without approval of the RVP, the Operations Manager may not:

• Commit the company to any budgeted expenditure exceeding $500, or sign any lease contracts or legal agreements.
• Dispose of any capital asset.
• Revise the organizational structure of any department/area.
• Enter into a relationship with any employee that may adversely affect ability to carry out responsibilities.

• A High School Diploma.
• Completion of the CAFE program.
• Minimum 3–5 years of experience in a service‑oriented hospitality industry (hotel, resort, restaurant, retail, entertainment venue).
• Effective oral and written communication skills.
• Regularly works 50–55 hours per week.
• Valid driver’s license; drives for company business as required.
• Regularly works in the kitchen, leading, training, and coaching culinary duties.
• Regularly works in the dining room, leading, training, and coaching host and service functions.
• Knowledge of accounting and financial management principles with focus on budgeting and forecasting revenue goals.
• Human Resources management skills in employee relations, recruiting, retention, and employee recognition.
• Ability to supervise and lead employees.
• Ability to work with minimal supervision and determine task priorities.
• Advanced analytical and problem‑solving skills.
• Excellent computer skills with emphasis on MS operating systems.
• Exceptional organizational skills and attention to detail.
• Strong communication, presentation,…