Business Analyst II; REMOTE

Business Analyst II

Kadiak, LLC, a Koniag Government Services company, is seeking a Business Analyst II to support Kadiak and our government customer. This position requires the candidate to be able to obtain a Public Trust. The position is remote.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Provides expert-level business analysis and process optimization support for the Indian Health Service (IHS) PMO Operations. This role is responsible for driving efficiency and effectiveness within a complex government healthcare environment, with a primary focus on improving workflows, systems, and procedures. The Business Analyst Level III will be a key resource in helping the organization implement a new electronic health record, requiring a deep understanding of both functional and technical aspects of healthcare IT.

The position requires a professional with a high degree of emotional intelligence and cultural sensitivity, capable of building consensus and trust with diverse stakeholders from IHS leadership to end-users in various facilities. This individual will be a trusted advisor, helping to translate strategic goals into tangible, actionable process improvements.

Essential functions, responsibilities, and duties may include, but are not limited to:

• Conducting detailed requirements gathering through interviews, workshops, and documentation analysis to define project scope and objectives.
• Developing and maintaining comprehensive process documentation, including process maps, workflow diagrams using tools like Visio, and Standard Operating Procedures (SOPs).
• Facilitating collaborative sessions with stakeholders across all levels of the organization to identify pain points, analyze business needs, and present data-driven solutions.
• Serving as a liaison between functional business units and technical teams, ensuring that system requirements are accurately documented and understood by all parties.
• Providing analytical support for process optimization efforts, utilizing strong problem-solving skills to assess complexities, dependencies, and potential risks.
• Developing and delivering training materials and presentations to end-users and leadership to support new processes or system implementations.
• Utilizing project management principles and tools, such as Microsoft Project, to assist in tracking project progress, resource allocation, and timely delivery of project milestones.
• Playing a key role in change management activities, helping to ensure smooth transitions to new processes and technologies with minimal disruption to IHS operations.
• Providing expertise on best practices for business analysis and process improvement, helping to foster a culture of continuous enhancement within the PMO.
• Supporting the development of strategic planning documents by providing insights on process capabilities, operational gaps, and future resource needs.

Education:

• A Bachelor's degree in Business Administration, Information Systems, Healthcare Management, or a related field is required. An advanced degree is strongly recommended to support the complex strategic and operational aspects of this role.

Experience:

• 7-10 years of experience in business analysis, process improvement, or project management within healthcare management or operations.
• Demonstrable experience helping large organizations, particularly government entities, implement major IT solutions such as an electronic health record.
• A proven track record of working successfully in a government contracting environment is strongly encouraged.
• Experience in process optimization, requirements gathering, and stakeholder management in a large-scale, enterprise-level setting.
• Proficiency in business analysis and project management tools, with a strong understanding of applications like Microsoft Project and process mapping software like Visio.

Desired

Qualifications:

• A PMP (Project Management Professional) certification is strongly recommended.
• Working knowledge of modern healthcare data standards and an…