Remote Voice Customer Program Manager
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-11
Austin, Travis County, Texas, 78716, USA
Listing for:
Figma
Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
Business
Business Analyst, Operations Management -
Management
Business Analyst, Program / Project Manager, Operations Management
Job Description & How to Apply Below
Figma is seeking a strategic, data-driven VOC Program Manager to build and run a company-wide VOC program. This role sits in Product Support and translates customer insights into fast, actionable signals for Product, Engineering, and Support.
You will own the full insight loop from surfacing pain points to tracking resolution and wins across orgs. You’ll collaborate across Support, Sales, Research, Marketing, and Product, leveraging AI to move faster, and you’ll work remotely within the United
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