Senior Strategy and Operations Lead

Senior Strategy and Operations Lead

The Senior Strategy and Operations Lead plays a critical role in supporting the Chief of Staff and partnering with senior marketing leaders to drive strategic planning, performance management, and operational excellence.

Key responsibilities include:

• Strategic planning & performance management: support annual planning processes, develop and monitor goals and OKRs, and ensure alignment across the marketing function.
• Metrics & dashboard development: design, build, and maintain executive dashboards and reporting systems, automate data pulls, generate narrative commentary, and flag anomalies.
• Executive decision support: conduct detailed analyses, generate data‑driven insights, accelerate research using AI, and shape final recommendations.
• Leadership meeting preparation: coordinate and develop materials for QBRs, leadership meetings, board presentations, and strategic planning sessions.
• Executive‑level narrative development: create clear, compelling presentations, reports, and strategic communications.
• Operational excellence: partner with the Chief of Staff and senior leaders to streamline planning processes and improve operational efficiency.
• Cross‑functional project leadership: manage timelines, deliverables, stakeholder engagement for strategic initiatives.

• Bachelor’s degree in business, analytics, finance, operations, or related field.
• 5+ years of experience in strategic planning, business operations, performance management, or management consulting.
• Proven ability to manage multiple priorities with strong attention to detail and consistent follow‑through.
• Track record driving complex cross‑functional projects from ambiguity to execution.
• Expertise building metrics frameworks, dashboards, and performance reporting systems.
• Experience with annual planning processes, OKR management, and strategic goal‑setting.
• Track record developing executive‑level presentations and narratives that drive leadership decisions.
• Hands‑on proficiency with AI tools (Claude, ChatGPT, Gemini, Copilot) for research, drafting, summarization, and analysis.
• Ability to critically evaluate AI‑generated output and apply human judgment.
• Advanced proficiency in Microsoft PowerPoint and Excel; experience with Tableau or Power BI a plus.
• Strong executive presence, stakeholder management, and influencing skills across all organizational levels.
• Ability to work independently and manage multiple strategic priorities under tight deadlines.
• Experience supporting C‑suite or senior leadership strongly preferred.
• Familiarity with marketing operations or technology industry a plus.

• Hybrid Work Model: flexible hybrid working environment (2‑3 days a week in the office).
• Flexibility & work‑life balance: policies such as Flex My Way, work from anywhere up to 8 weeks per year.
• Career development: continuous learning and skill development, Grow My Way programming.
• Industry competitive benefits: flexible vacation, mental health days, Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and wellbeing resources.
• Other benefits: optional hospital, accident & sickness insurance, life & AD&D, Flexible Spending, Health Savings Accounts, fitness reimbursement, Employee Assistance Program, legal identity theft protection, 529 plan, commuter benefits, adoption & surrogacy assistance, tuition reimbursement, Employee Stock Purchase Plan.
• Base compensation: $74,200–$137,800 USD for eligible US locations, with additional annual bonus potential.

Thomson Reuters is an Equal Employment Opportunity Employer. We are proud to be an EEO employer and provide a drug‑free workplace. We make reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, please contact our Human Resources Department  Learn more about how to protect yourself from fraudulent job postings and how to request accommodations.