Supervisor, Business, Operations Management

Overview

Supervisor – Pest Control
Plunkett's Pest Control

We are looking for a people-first leader to coach a team of Service Technicians across Southwest Missouri, Northeast Oklahoma, and Northwest Arkansas. The role blends planning and field leadership, with opportunities to work from home on planning, reporting, and team communication, and to coach and support technicians in the field. The ideal candidate is based in or near the territory (e.g., Duluth, Cloquet, Grand Rapids, Bemidji, Hibbing, or Virginia).

A company vehicle, competitive pay, and a strong benefits package are provided, including vacation, sick time, medical insurance, and a 401(k).

Base + Bonus: estimated $65,000 to $75,000 per year

• Monitor and manage a service team
• Participate in and lead the growth of the area
• Define sales goals and oversee results
• Participate in and lead setups of large accounts
• Promote quality by holding yourself and your technicians to standards
• Identify the need for pest control technique training
• Troubleshoot and work with technicians to improve service
• Provide onboarding and continuous training for technicians
• Coach and counsel technicians
• Build and manage relationships with key customers
• Promote a safety culture by following OSHA, state requirements, and Plunkett's policies and procedures
• Review and analyze reports to optimize routes and productivity
• Monitor and evaluate area costs, including labor, materials, supplies, and vehicles
• Communicate effectively with internal and external clients

• High school diploma or equivalent
• 2+ years of supervisory experience
• Strong organization and excellent attention to detail
• Ability to read, speak, and understand English and communicate clearly with clients and employees
• Exceptional client service skills
• Ability to maintain a high level of confidentiality
• Proficiency with computers and mobile devices
• Ability to work extended hours and some weekends
• Valid driver's license and acceptable driving record
• Ability to pass state pest control licensing exams
• Physical capability assessment, favorable drug test, and acceptable background record

• Previous pest control industry experience
• Experience working with minimum supervision, including problem solving and detailed recordkeeping
• Six months in route management, route sales, customer service, sales, or account management

• Communicates by phone, in person, text, and email
• Lift, push, or pull 25 to 50 lbs regularly; some routes may occasionally require up to 100 lbs
• Extensive bending, kneeling, stooping, crouching, crawling, reaching overhead, climbing ladders, working in confined spaces, and walking or sitting for long periods
• Uses application equipment (spray guns, bottles, hoses), inspection equipment, and small hand tools
• Tolerates varied conditions, both indoors and outdoors, in seasonal weather and damp or dusty locations

As a Supervisor with Plunkett's, you will undergo a pre-employment background check, drug screening, and Motor Vehicle Record check upon receiving an employment offer. Plunkett's is an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.