Associate Manager, Verticals - Drive Strategy & Operations

Associate Manager, New Verticals – Drive Strategy & Operations

Door Dash | Posted Mar 2

Full-time

Negotiable

Door Dash Drive is our white‑label fulfillment platform powering e‑commerce for restaurants, grocers and retailers on a global scale. The Drive New Verticals team works with merchants across Grocery, Convenience, Retail, Pharma, and more, and determines the strategy on how to meet merchant partners where their needs are and solves complicated operational problems to better serve our partners, their customers, and our Dashers.

We are looking for someone who enjoys rolling up their sleeves to join our New Verticals rocketship on Drive – Door Dash’s white‑label fulfillment platform and product – to scale business with strategic partners by unlocking accessibility to local businesses on their own terms, by launching new products and services that will expand both Door Dash’s and the Merchant’s total addressable market.

In this role, you will oversee growth and operational initiatives that will impact profitability and efficiency for our Grocery and Convenience businesses. You will report into a Senior Manager on our Drive New Verticals Strategy & Operations team and be an individual contributor. You will work cross‑functionally with product, engineering, sales, operations, business development, and other teams to make your vision a reality.

We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly!

• Strategize: develop the strategy to best serve our customers, thinking at a deeply strategic level about success between now and 2+ years out.
• Operate: get to the lowest level of detail, test hypotheses by running experiments and then figure out a way to scale.
• Build: have your fingerprints all over Door Dash’s New Verticals Drive business, across grocery, convenience, retail, alcohol and more. Do whatever it takes to launch, get 1% better every day, and scale something completely new—this means everything from high‑level strategy to nitty‑gritty operational details.
• Ideate: develop and lead 0‑to‑1 opportunities, creating the roadmap for future growth vectors and determining how to invest resources to achieve desired outcomes.
• Collaborate: excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.

• Solve problems from first principles. Excited to innovate and resist “this is how it’s always been done” thinking.
• Analytical powerhouse. Let data win arguments, pull your own data in SQL and model in Excel, adapt to AI tooling.
• Bias for action. Speed excites you. Prefer an accomplishment today over tomorrow.
• Relentless. Do what it takes to win, no matter what.
• Self‑driven. Dive into difficult problems and create a plan.
• Team player. Work cross‑functionally across internal & external stakeholders, ranging from technical & non‑technical teams.
• 4‑6+ years of experience in a competitive, challenging environment.
• Completed bachelor’s degree.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only:
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications.

Base salary is localized according to an employee’s work location, ranging from $105,400 to $155,000 USD. In addition to base salary, compensation includes opportunities for equity grants.

Door Dash cares about your overall well‑being and offers a comprehensive benefits package to all regular employees. This includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave (in compliance with applicable laws), medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program.

• For salaried roles: flexible…