Project Coordinator- (Remote- US or Hybrid- Toronto

About Clear Gov

Our mission is to create easy-to-use software to help local governments plan, budget and report better. Clear Gov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the Clear Gov community, and we’re adding more every day. We’ve been named to the “Gov Tech 100” for eight years running. Clear Gov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.

The Clear Gov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.

• Be Clear:
  We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.
• Be Trustworthy:
  We always act with integrity and keep our word because we believe that honest people are authentic, consistent, and dependable and that those traits form the cornerstone for success and well-being.
• Be Considerate:
  We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate, inclusive environment that nurtures all individuals and communities.
• Be Positive:
  We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm, excitement, and empowerment to the team.
• Be Better:
  We constantly ask ourselves, “How can we do this better?” because we know that our families, colleagues, investors, and customers depend on the results we deliver every day.
• Be Fierce:
  We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.
• Be Fun:
  We value the lighter side of life because we believe that balance, laughter, and enjoying every moment fuel the soul.

We are seeking a detail-oriented and proactive Project Coordinator to bridge the gap between Sales and Implementation. This role is critical in ensuring a smooth and informed transition from contract signing to project kickoff, as well as maintaining engagement with clients who delay implementation for extended periods.

This role will also own the new client setup process, which includes enabling subscriptions in our back office, creating data tickets for our Data Onboarding team, and updating Sales and Client Success platforms.

• Attend final sales calls with the Sales team and clients to capture key implementation details, requirements, and expectations, where applicable.
• Document and relay relevant implementation information to internal stakeholders (e.g., Client Success Leadership, Implementation Managers, and Solutions Advisors).
• Serve as the primary point of contact for clients in the post-sale, pre-implementation phase, building trust and maintaining momentum.
• Proactively engage clients delaying implementation - from personalized outreach through formal at-risk workflows - using calls, emails, and tailored communication plans to re-engage them and keep progress on track.
• Gather and validate pre-implementation documentation to ensure a smooth onboarding process.
• Create and manage a pre‑implementation RAID log as applicable and draft the implementation project kickoff deck.
• Enable client readiness by tracking progress on their prioritized modules, so they’re positioned to hit target go‑live date; elevate stalled accounts per the established process to keep leadership informed of pre‑onboarding health.
• Maintain accurate…