Business Support Partner, UK & Ireland

Business Support Partner, UK & Ireland

Location:

Hemel Hempstead (Hybrid working setup, including 2 days of remote working per week)

The role of the Business Support Partner, UK & Ireland is to provide end-to-end operational, logistical, and administrative support to the UK & Ireland commercial organization. Acting as a trusted business partner and primary point of contact for internal stakeholders and external partners, the Business Support Partner ensures the seamless planning and execution of meetings, events, trainings, compliance-related activities, and business processes.

The purpose of this role is to enable commercial effectiveness by delivering outstanding customer service, ensuring compliance with company policies and procedures, and supporting the successful execution of business initiatives across the UK & Ireland region.

• Serves as the primary point of contact for the UK & Ireland Sales and Marketing teams, providing operational, administrative, and compliance support while building strong partnerships with internal and external stakeholders.
• Leads the planning, coordination, and execution of meetings, trainings, events, congresses, and HCP-related activities, ensuring excellent customer service and full compliance with company policies and procedures.
• Manages key business processes including Internal Request Forms (IRFs), Purchase Requisition s (PRs), Purchase Orders (POs), invoice processing, budget tracking, and vendor coordination to support the effective operation of the commercial organization.
• Provides end-to-end logistical and administrative support, including documentation, reporting, scheduling, travel coordination, stakeholder communications, and contract administration.
• Collaborates with UK & Ireland, EMEA, and Global teams on cross-functional initiatives, business projects, and continuous improvement activities that enhance operational effectiveness and customer experience.
• Ensures adherence to quality, regulatory, and healthcare compliance requirements, including supporting audit-related activities and maintaining accurate records within company systems.
• Acts as a trusted business partner, proactively identifying opportunities to streamline processes, improve efficiencies, and deliver value to internal and external customers.

• A passion for delivering exceptional customer service and business support
• Strong organizational and project coordination skills
• Ability to manage multiple priorities and stakeholders in a fast-paced environment
• Excellent communication and relationship-building capabilities
• A proactive, solutions-oriented mindset
• A precise focus on detail, combined with a strong commitment to upholding compliance standards
• Growth mentality and desire to continuously learn and develop
• Ability to work independently while collaborating effectively across teams
• Patient-focused mindset and commitment to Boston Scientific's values

• Attractive benefits package
• Inspirational colleagues and inclusive culture
• Fast-growing and innovative environment
• A team-oriented company culture
• International career opportunities
• Excellent training and development programs
• The opportunity to make a meaningful difference in patients' lives

Boston Scientific is an equal employment opportunity employer. We do not and will not make any personnel decisions (including recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law.