Operations Specialist Job Federal Way Washington USA,Business

Turn Strategy into Action—Thrive as an Operations Specialist at Action Link!

Action Link is hiring a driven Operations Specialist to help execute and elevate our client programs. Partnering closely with account teams, you’ll manage timelines, analyze performance, and streamline processes to ensure flawless delivery and strong results.

Primary Responsibilities:

Coordinate and execute merchandising projects from launch to completion
Track timelines, monitor KPIs, and ensure all deliverables stay on target
Collaborate with clients and internal teams to drive seamless program execution
Evaluate performance metrics and translate data into actionable insights
Identify opportunities to streamline processes and improve overall efficiency

Schedule and

What We Offer:

Full-Time: 40 hours per week - Monday through Friday; 9:00am-5:00pm
$18.00 to $21.00 per hour commensurate with experience
Diverse mixture of remote work and market visits
Medical Dental, Vision, Life and Prescription Insurance Plans
W2 employment with biweekly pay schedule & direct deposit
Paid time off
401(k) option with employer match

What You Will Do:

Oversee data quality, performance analysis and reporting for client programs
Act as a cross-functional partner to drive alignment and program success
Lead QA efforts and identify opportunities for continous improvement
Provide operational support as needed while ensuring compliance with company guidelines

If you are a match, we would love to connect with you

Associate's Degree or equivalent experience preferred
Background in account management or operations with client-facing exposure
Strong relationship-building and cross-functional collaboration skills
Analytical thinker with solid problem solving abilities
Excellent time management, organization and communication skills
Proficient in Microsoft Excel

Physical Requirements

Access to quiet work space with reliable high-speed internet connectivity and smartphone
Comfortable working on a company-issued laptop for extended periods throughout the day
Valid driver’s license and be able to rent a car under Action Link’s corporate insurance standards
Able to travel locally by vehicle and/or nationally by plane as needed or requested

We are an equal employment opportunity employer

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