Sr Regulatory Advisor

Responsibilities

• Provide in-depth, high-level training for internal and external customers.
• Oversee handling of government notices by team members, ensuring timely and accurate resolution.
• Review, assist with, or assign research projects completed by the department.
• Create reports and action plans based on trend analysis and system data; conduct system creation, updates, reporting, and analysis.
• Handle Liquidated Damages on behalf of the company and customers.
• Deliver impeccable customer service.
• Serve as subject matter expert to guide and answer queries of internal and external customers.
• Solicit and maintain customs compliance documentation with customers.
• Handle confidential or sensitive information and projects.
• Collaborate closely with internal staff, other departments, executive management, customers, and government agencies.
• Ensure compliance with all government and organizational policies.
• Participate in customer, departmental, and company meetings.
• Train team members as needed.
• Confirm receipt of government inquiries and ensure timely resolution.
• Perform miscellaneous clerical functions for Regulatory department.
• Manage complex regulatory functions such as CF28s, CF29s, seizure notices, redelivery notices, and FDA registrations.
• Review quality referral disputes for accuracy as an impartial mediator.
• Monitor and update Regulatory owned reporting.
• Maintain brokerage system updates based on government updates.
• Review company procedures for accuracy and ensure compliance.
• Create company notices for internal and external customers.
• Research discrepancies arising from regulatory matters.
• Research trends for potential issues identified from QA disputes and suggest internal training needs.
• Conduct reviews of customs documents.
• Provide internal guidance by vetting research, formatting communications, and training material; work directly with Legal department for approval of internal publications.
• Provide support to management and operations during CBP/PGA compliance reviews.
• Research and collaborate in drafting company RIGHT documents.

• Bachelor's degree or equivalent experience, preferably in business field.
• Minimum four years of brokerage work experience.
• Regulatory experience preferred.
• Brokers License required.
• QDM Apprentice required.
• Thorough knowledge of customs regulations, harmonized tariff schedule, and federal agency laws, regulations, and procedures governing the customs brokerage industry, with emphasis in post-entry processes.
• Demonstrated organizational skills to prioritize and manage multiple assignments in a time-sensitive environment.
• Excellent communication skills (verbal and written).
• Strong organizational and problem solving skills.
• Detail oriented.
• Ability to handle high volume and time-sensitive work.
• Ability to work independently with minimum supervision.
• Preferred:
  Experience with CF28s, CF29s, seizure notices, redelivery notices, FDA registrations.

• Remote work; candidates must reside within a 50-mile radius of specified locations (Romulus, MI; Memphis, TN; Buffalo, NY; Atlanta, GA; Los Angeles, CA; Boston, MA; Houston, TX; or Seattle, WA).
• 1st shift role hours and days TBD.

Pay Range: $4,964.26 - $9,419.27.

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.

Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles.

Fed Ex Logistics will not rely on wage history of a prospective employee when determining wages, in accordance with Philadelphia Ordinance No. 160840.

California Fair Chance:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.