Sr Plan Document Compliance Specialist; Remote

Sr Plan Document Compliance Specialist (Remote, USA)

Job Summary

The Sr Plan Document Compliance Specialist is responsible for playing an active role with the New Business/Transition process through review and consultation with all plan types and products. They will assist the document services team as well when needed.

Location:

The ideal candidate will be located in Lexington, KY;
Pittsburgh, PA; or Memphis, TN offices and will work in a hybrid model, 3 days per week in office.

Responsibilities

• Review plan documents for new clients to ensure compliance standards are met.
• Prepare initial document package which includes policies, forms, and notices as needed.
• Input document information in CRM.
• Support client calls as needed to explain any plan document issues.
• Maintain and update instructions, checklists and plan design grids.
• Show initiative to be a leader in the department.
• Demonstrate the ability to problem solve, research, and resolve complex issues that may arise.
• Take a lead role in process improvements and projects that extend across internal partners and upper management.
• Coordinate ongoing education/training for other team members, as needed.
• Quality review peer documents, policies, and forms prior to client distribution.
• Transition all plan types and products in New Business (DC, DB, NQ).
• Quality review Amendments, etc. drafted by Ongoing Document Team, as well as from Sales and Transition Consultants.
• Provide document and compliance support to internal partners (Sales, Relationship Managers, Distribution Specialists).
• Support/lead departmental initiatives and projects.
• Perform consistent above average review ratings.
• Perform other duties as assigned.

Qualifications

• College degree or relevant work experience.
• Minimum of 10 years of plan document related experience required.