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Director of CX Strategy & Growth; Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-17
Boise, Ada County, Idaho, 83701, USA
Listing for:
GitLab Inc.
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Git Lab Inc. is seeking a Director of Customer Experience Strategy to lead the post-sales strategy shaping CX across Customer Success, Renewals, and Professional Services. This role partners with the CCO to translate customer signals into actionable decisions that improve retention and expansion.
You will own cross-functional initiatives, develop performance insights, and drive the program design and execution that elevates customer outcomes in a fully remote, inclusive environment.
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