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Remote FOLIO Customer Success & Accounts Specialist
Remote / Online - Candidates ideally in
Ipswich, Essex County, Massachusetts, 01938, USA
Listed on 2026-07-17
Ipswich, Essex County, Massachusetts, 01938, USA
Listing for:
Ebsco-Information-Services
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
EBSCO Information Services is seeking a FOLIO Customer Account Specialist to manage a group of library customers and serve as the primary support and relationship manager for FOLIO. You will work with the PM, Development, Hosting, and Implementation teams to understand needs and translate them into actionable support with technical insights.
The role requires 5+ years in ILS/Library experience, a Master’s in Library Science or Information Systems, and the ability to perform Public Trust
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