Senior Director of Delivery Operations; Dublin, CA or Remote
Dublin, Alameda County, California, 94568, USA
Listed on 2026-07-17
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Business
Operations Management, Change Management -
Management
Operations Management, Project & Program Management, Change Management
To be considered for this position, candidates must be legally authorized to work in the United States on a full‑time basis without the need for employer sponsorship now or in the future.
Savvy Money is a leading San Francisco East Bay fintech company. We provide integrated credit score and personal finance solutions to 1,600+ bank and credit union partners nationally. The Savvy Money solutions integrate with more than 43 digital banking platforms.
Savvy Money was recently recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the “Top 25 Places to Work in the San Francisco Bay Area” and is an Inc. 5000 Fastest Growing Company.
Our corporate offices are located in Dublin, CA. We offer a flexible/hybrid work environment with some days at the corporate offices and some days working from home. We are also open to remote candidates who can periodically travel to the office for in‑person meetings.
The Senior Director of Delivery Operations owns the systems, standards, and infrastructure that power how Savvy Money's solutions are implemented — and ensures that work translates directly to revenue. Reporting to the SVP of Operations, this leader builds and manages implementation forecasts tied to projected revenue recognition, while driving cross‑functional alignment across Sales, Product, and Engineering to coordinate and accelerate delivery at scale.
Responsibilities- Own and manage implementation capacity forecasting across multiple product lines, serving as a strategic cross‑functional partner to implementation leadership
- Partner with Sales Leadership to align resource availability with sales projections, proactively escalating demand imbalances to senior leadership
- Evaluate, implement, and manage implementation tools and platforms that drive consistency, scalability, and reduced resource overhead across delivery teams
- Define and champion operational best practices, ensuring broad adoption across implementation teams
- Collaborate with Product and Engineering leaders to ensure new products are designed and delivered for efficient, streamlined implementation
- Develop and deliver implementation and revenue forecasts that align organizational outcomes to the Annual Operating Plan (AOP)
- Serve as a strategic advisor to the SVP of Operations on matters of optimization, tooling, and process improvement
- Lead the adoption and evangelization of AI‑powered tools and workflows within the Operations organization
- 7+ years of experience in project management, delivery operations, or implementation roles with a track record of increasing scope and responsibility
- 5+ years of experience in Financial Services Technology (Fintech) or Software as a Service (SaaS)
- Proven expertise with implementation and project management tooling (e.g., Smartsheet) and CRM/sales forecasting platforms (e.g., Salesforce)
- Demonstrated ability to operate effectively in cross‑functional environments, with experience influencing and advising senior and executive leadership
- Exceptional communication and presentation skills, with the ability to translate complex operational data into clear, executive‑ready narratives
- Strong proficiency in data analysis, interpretation, and forecasting — including the ability to build and maintain implementation and revenue models
- Advanced working knowledge of MS Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
- Bachelor's degree required; advanced degree or relevant certifications (PMP, Six Sigma, etc.) a plus
The annual base salary for this position is between $ and $ depending upon experience + Annual Bonus Potential.
Benefits- Equity Compensation Package
- Flexible Time Off (FTO) – take time off as needed to rest and recharge.
- Medical, Dental, Vision – 100% premium paid for employee
- Disability/Life Insurance
- Opportunity for learning and career growth with a top Bay Area technology company
- Reimbursement for remote work setup
- Monthly stipend for phone and internet
- Team building events, culture activities, all hands events
- Paid time off to volunteer and serve the community
- Half day Fridays
- 401k matching contribution
- Beautiful California East Bay…
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