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Senior Operations & AI Transformation Manager; Remote
Remote / Online - Candidates ideally in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-07-17
Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Lumen is seeking a Sr Operations Service Manager (OSM) to act as the primary interface for elite enterprise customers, ensuring operational excellence and a differentiated experience across post-deployment lifecycle.
The OSM partners with Repair Centers, Network Operations, Engineering, and analytics teams to escalate, coordinate, and resolve complex issues while leading transformation initiatives including automation and AI-enabled efficiency.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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