Remote Client Success Manager Retention
Remote / Online - Candidates ideally in
Marion, Linn County, Iowa, 52302, USA
Listed on 2026-07-18
Marion, Linn County, Iowa, 52302, USA
Listing for:
Sharecare
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare in Des Moines, IA seeks an experienced Client Success/Account Manager to nurture ongoing relationships, retain clients, and identify upsell opportunities. You will coordinate cross-functional teams to deliver on SLAs and ensure client satisfaction across the portfolio.
The role emphasizes data-driven reporting, renewal strategy, and proactive engagement with stakeholders. You will manage quarterly business reviews and track VOC via NPS, collaborating with sales, product, and support to
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