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Remote SaaS Client Success Lead Retention

Remote / Online - Candidates ideally in
Hoover, Jefferson County, Alabama, USA
Listing for: Sharecare
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Client Success Lead — Growth & Retention

Sharecare, a leading digital health company in Montgomery, seeks a Client Success Manager to sustain and grow strategic client partnerships. You will oversee high‑level relationships, ensure SLA adherence, and drive upsell opportunities while coordinating internal teams for timely delivery of services.

You will report on financial performance, develop quarterly business reviews, and partner with product and implementation teams to optimize the client journey. Travel as needed to support clients.

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