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Senior Voice of Customer Researcher; Remote
Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-18
Hartford, Hartford County, Connecticut, 06112, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Business
AI Business & Operations, Data Scientist
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Voice of Customer Researcher to advance member experience by translating feedback and sentiment into actionable insights.
You will join a remote, cross-functional team within the Experience Design group, driving end-to-end journey improvements and informing product and content strategy. The role emphasizes analysis of both structured and unstructured data, creation of executive-ready reports, and collaboration with Product, Design, and Analytics to reduce friction
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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