Senior Product Manager - Shared Capabilities

Senior Product Manager - Shared Capabilities

• Full-time

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.

We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • Promotes internal mobility and career growth aligned with evolving business needs
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Senior Product Manager will act as the leader of a cross-functional team consisting of Product, User Experience, and Engineering to solve Relias’ business problems and deliver against our product strategy, with a focus on Platform Intelligence - owning client-facing analytics, insights, and data-driven features, and partnering closely with the Data Engineering team to deliver solutions that help healthcare organizations make better decisions.

• Leading and participating in the development of product strategy to support the strategic positioning of Relias solutions in the healthcare market
• Developing and enhancing products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks
• Leading the discovery process to understand customer needs, opportunities, and pain points
• Analyzing data to draw insights from current product performance to deliver on key user metrics
• Planning development milestones with Scrum team and ensure stakeholder alignment and achieve business outcomes
• Providing business and market context to the development team
• Prioritizing the development team’s backlog
• Engaging with clients to obtain and implement feedback
• Creating detailed requirements including user stories and acceptance criteria
• Driving refinement and sprint planning activities
• Facilitating and performing demos for both technical and business stakeholders
• Creating product documentation including release notes, FAQs and Launch Briefs
• Participating in the commercialization and go to market activities for Relias products, features, and acquisition migrations
• Defining and improving product management best practices for Relias platform, mentoring teammates
• Partnering with Data Engineering to define data requirements, schemas, and pipelines that power client-facing analytics and insights features
• Translating complex data concepts into clear product requirements and visualization specifications that drive measurable client value
• Evaluating and prioritizing analytics feature requests using…