Strategic Client Success Lead — Remote
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-18
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
Sharecare
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare in Richmond, VA is seeking a Client Success Manager to manage relationships, ensure SLA adherence, and drive upsell opportunities. You will collaborate across product, implementation, and support to deliver value and maintain high customer satisfaction.
Responsibilities include leading quarterly business reviews, analyzing usage data, and coordinating renewals while ensuring alignment with HIPAA and governance standards. This role requires strong communication and travel as needed.
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