Sr. Associate, Operations & Strategy

Sr. Associate, Operations & Strategy

St. Louis, MO

How You'll Make An Impact

At Strive Health, patients come first. We're on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.

Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You'll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.

If you're looking for meaningful work where your contributions truly matter, you'll feel right at home at Strive!

Benefits & Perks

• Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
• Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support – Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
• Time Off & Leave – Paid holidays, vacation time, sick time, and paid birth giving, bonding, sabbatical, and living donor leaves.
• Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.

What You'll Do

Strive is seeking a highly motivated, strategic, and detail-oriented individual for the Sr. Associate, Operations & Strategy. This role is responsible for supporting the market operations teams through continual process improvement and program management with a focus on scalability and execution. This position reports to the Sr. Director, Market Operations and will partner closely with the Sr. Manager, Market Operations.

The Day to Day

• Supports Market Leaders by successfully navigating a matrixed environment to address operational issues and answer related questions.
• Collaborates with multiple internal teams to ensure a cohesive, streamlined approach to market provider and patient engagement activities, including but not limited to:
• Initiates and leads coordination efforts around various patient engagement activities
• Project manage provider engagement activities, working closely with various internal & external teams to develop strategy and tactically execute.
• Conducts strategic analysis to identify potential risks and opportunities related to engagement activities and provides recommendations for improvement.
• Effectively pulls in and coordinates multiple internal resources to support engagement initiatives, optimizing efficiency and productivity.
• Develops and creates comprehensive slide decks for presentations, conveying complex information clearly and compellingly.
• Implements quality improvement initiatives, monitors performance indicators, and ensures adherence to standards and protocols to enhance market outcomes.
• Works cross-functionally to help design and implements new standard operational processes and process improvements into the Market, adapting to market-specific factors.
• Acts as a resource person to administrative team, department managers, and clinical staff on any issues that may come about including but not limited to: IT issues, patient concerns, general administrative questions.
• Creates structure around complex ambiguous problems and translates market needs to leadership.

Minimum Qualifications

• Bachelor's degree in business, marketing, or related field.
• 2+ years of experience in consulting, business operations, operations, and/or with a high-growth healthcare organization.
• Internet Connectivity - Min Speeds: 3.8
  
  Mbps/3.0
  
  Mbps (up/down):
  Latency