Director Global Commercial Platforms - Remote

Solventum is a healthcare company focused on improving lives and supporting healthcare professionals with innovative technology solutions.
As the Director of Global Commercial Experience Platforms, you will shape the strategy, design, adoption, and global operations of our commercial technology platforms, ensuring they deliver measurable business outcomes and exceptional user experiences.

• Develop and execute the business‑side strategy for CRM (Salesforce) and adjacent commercial platforms, defining the platform roadmap around seller and customer experience.
• Translate commercial strategy into detailed business requirements, user stories, and a prioritized backlog for IT delivery.
• Define and maintain UX standards, interaction patterns, and workflow design principles that create a consistent, intuitive experience worldwide.
• Lead a global CRM operations workforce of 20+ people, establishing standards, regional deployment models, support expectations, and continuous improvement practices.
• Serve as the single business‑side interface to the IT organization, coordinating governance, prioritization, release planning, and outcome measurement across all experience‑related platform work.
• Drive adoption through change management, training strategy, stakeholder engagement, and feedback loops to realize value across roles and regions.

• Bachelor’s degree (or higher) and at least 10 years of relevant experience in B2B commercial operations, sales operations, customer success, channel management, CRM strategy, or related commercial leadership roles.
• Proven credibility in B2B commercial environments, influencing sales leaders and field teams on how CRM and related tools support commercial execution.
• Experience translating commercial strategy into seller‑facing workflows, platform capabilities, and adoption plans.
• Strong product‑management discipline: ability to write user stories, define acceptance criteria, prioritize trade‑offs, manage stakeholders, and link delivery to measurable outcomes.
• Experience managing CRM platforms (preferably Salesforce), including roadmap input, backlog prioritization, workflow design, release planning, and adoption measurement.
• Experience defining UX standards and workflow patterns for internal commercial users, and leading change management, adoption, training, and user‑feedback programs at scale.
• Track record leading global, regional, or matrixed teams, including creating operating models that balance global consistency with local flexibility.
• Executive presence and stakeholder leadership, aligning senior leaders across Commercial, IT, Customer Experience, Partner Experience, Market Intelligence, and regional teams.
• Data‑driven decision‑making skills focused on adoption, seller productivity, workflow efficiency, commercial effectiveness, and customer or partner experience outcomes.
• Familiarity with AI, automation, and intelligence‑enabled commercial workflows, defining business use cases and adoption requirements without owning model development.
• Additional qualifications that may enhance your fit include a Master’s degree in Business Administration, Information Systems, or a related field; experience in health‑care or regulated B2B environments; experience designing global‑local CRM operating models; and experience leading transformation and change initiatives.

Work location:

Remote (United States). Travel may be required up to 25% domestically.

Expected compensation range (US applicants only): $211,600 – $290,950, inclusive of base pay and variable incentive, if eligible. Competitive benefits include Medical, Dental & Vision, Health Savings Accounts, Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits.

• Medical, Dental & Vision coverage
• Health Savings Accounts (HSAs)
• Health & Dependent Care Flexible Spending Accounts
• Disability and Life Insurance
• Voluntary benefits
• Paid absences and retirement plans

Solventum is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.