Senior Manager Business Continuity Management

About the Role

Business Continuity Management (BCM) Head oversees the development, review, and implementation of Business Continuity Management Framework, including adherence to regulatory requirements and best practice standards. This position’s scope of work covers the whole GoTo ecosystem, which consists of e-commerce, on-demand service, logistics, and financial technology. Successful candidates will gain exposure to implementing business continuity in the Group’s fast and dynamic business operations.

The goal of BCM is to drive and continuously enhance the Group’s resilience and continuity. You will be based in Pasaraya office – Jakarta, with a full working-from-office arrangement.

• Perform development and review of Business Continuity Management Framework and its supporting policies;
• Strategize, coordinate, and provide challenge and advisory in the implementation of Business Continuity Programs such as BCP, BCP testing, Crisis Management exercise, and ways of integrating Business Continuity concept and awareness in the operational of business and support functions;
• Respond to audit and regulatory requirements on BCM;
• Design and deliver BCM communications and clinic sessions;
• Provide Business Continuity update report to Management;
• Facilitate and support the execution of the plans at the time of a crisis event.

• Minimum bachelor’s degree in relevant discipline from a reputable university;
• Minimum 8 years of Business Continuity Management experience in prominent consulting firms and/or multinational companies;
• Growth mindset, analytical, assertive, and good interpersonal skill;
• Relevant BCM certifications (plus point);
• Good competency in English, verbal and written.

Business Continuity Management is a part of Enterprise Risk Management. As a team we uphold teamwork, collaboration, and support toward personal professional growth.

GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and Go Pay Later  and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.