Strategy & Operations Analyst

Why this role matters at Pennylane

The Strategy & Operations role will serve as the critical link between our strategic vision and day-to-day execution, working directly with the General Manager for the track. You will translate ambitious goals into actionable, measurable roadmaps, establish best-in-class metrics, and develop the operational infrastructure needed to scale the business rapidly and sustainably. This high-impact, high-visibility role offers significant leadership and career growth opportunities.

• Partner with product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives.
• Design and establish scalable operational frameworks that support our growth.
• Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers.
• Develop actionable insights and recommendations based on quantitative and qualitative research.
• Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement.
• Identify and manage complex, cross‑functional projects with multiple stakeholders and competing priorities.
• Serve as the operational nexus between the track and horizontal teams, including care, sales, and other product teams impacted by the electronic invoicing reform.
• Facilitate effective collaboration and alignment across organizational boundaries.
• Own the OKR process for the track, ensuring clarity of objectives and accountability for results.
• Design and implement robust tracking mechanisms to monitor performance against key metrics.
• Proactively identify performance gaps and develop action plans to address them.

• 5+ years of experience in Strategy & Operations or a related field, with a strong record of scaling business operations in dynamic environments.
• Proven track record of translating strategic initiatives into executable operational plans and projects, delivering measurable business impact.
• Proficiency in SQL (or willingness to learn) and modern data analysis tools to drive decision-making independently.
• Strategic vision, analytical excellence, project‑management rigor, strong communication and influence skills, and a problem‑solving orientation.

• 25 vacation days paid by Pennylane.
• Competitive compensation package.
• Company shares.
• Budget to improve home workspace and monthly allowance for coworking space.
• Access to fitness spaces and wellness activities through Gymlib.
• Access to Busuu to learn English or French.
• Latest Apple equipment.
• Remote work from within Europe with a maximum two‑hour time difference from CET.
• Regular company events such as Tech Days and annual seminars.
• For French residents:
  French contract, 6‑12 RTT, 5 weeks PTO, lunch credits (Swile), Alan Blue healthcare, and events in Lyon, Bordeaux, Nantes.