Mobile Activation Product Manager Remote

Enhance mobile phone activation experiences with Best Buy Canada as a Product Manager. Collaborate in a remote-first role that involves delivering innovative solutions for customers and staff alike.

In this position, you will partner with engineering and business stakeholders to establish a product roadmap for mobile activations. Your work will involve understanding customer pain points and translating them into actionable outcomes for agile delivery teams. Contributing to both customer and associate experiences will be pivotal in this role.

Key Responsibilities:

• Develop and implement the product roadmap for mobile activations

• Collaborate with engineering teams for scalable solutions

• Translate operational needs into well-defined product items

• Serve as a functional expert in activation processes

• Shape customer and associate experiences in activation

Requirements:

• 4+ years experience in product management within telecom

• Understanding of mobile activation workflows and provisioning

• Experience designing front-line associate solutions

• Knowledge of privacy and security in customer data handling

• Strong operational mindset for iteration and piloting

Make a significant impact on mobile activations at Best Buy Canada.
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