Director of Physician and Provider Relations

About Children’s Specialized ABA

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

This role leads the organization's physician outreach and referral development strategy across NC, AZ, MD, and NJ. It oversees a team of Physician Liaisons and drives referral growth through strategic provider engagement, healthcare partnerships, and market activation.

The Director serves as the operational and strategic lead for all provider outreach efforts, ensuring consistency in messaging, market penetration, and relationship management across all regions. This role partners closely with leadership to expand brand presence and increase access to ABA services for children and families.

The Director is accountable for building scalable outreach systems, developing high-performing field teams, analyzing referral performance data, and executing provider engagement strategies that produce measurable growth.

• Lead provider outreach strategy and referral development across NC, AZ, MD, and NJ, including for new center openings and expansion markets
• Develop territory-based outreach plans to maximize referral growth, market penetration, and provider engagement
• Establish outreach standards and relationship management processes that ensure consistency across all markets
• Identify opportunities for strategic healthcare partnerships, referral expansion, and community integration
• Partner with executive leadership on provider growth strategies and market development priorities

• Directly manage, coach, and develop Physician Liaisons across multiple states through structured performance management and ongoing professional development
• Set clear performance expectations, productivity standards, and referral growth goals for outreach teams
• Recruit, onboard, and train Physician Liaisons to ensure operational consistency and outreach effectiveness
• Maintain field visibility through ride-alongs, territory reviews, CRM audits, and performance monitoring
• Foster a high‑accountability, relationship‑driven culture focused on outcomes and community impact
• Collaborate with leadership on outreach priorities, resource allocation, and strategic initiatives

• Drive referral pipeline growth through relationships with physicians, healthcare systems, schools, early intervention programs, and community organizations
• Partner with Intake and Operations to improve referral responsiveness, provider communication, and conversion outcomes
• Monitor referral trends and market opportunities to identify growth strategies and close operational gaps
• Support market activation activities including grand openings, CEU events, provider appreciation events, and community outreach

• Own outreach KPIs including referral growth, provider engagement, market penetration, conversion rates, and outreach ROI
• Utilize CRM systems to track outreach activity, provider relationships, referral trends, and territory performance across all markets
• Develop reporting dashboards and deliver strategic updates and recommendations to executive leadership
• Ensure CRM utilization standards, documentation accuracy, and data integrity across outreach operations
• Monitor competitor activity and market trends to continuously optimize outreach effectiveness
• Ensure all provider outreach activities remain compliant with organizational policies, HIPAA requirements, and healthcare marketing standards

• Manage outreach budgets, vendor relationships, sponsor ships, travel, promotional materials, and community engagement resources
• Develop scalable outreach systems, workflows, and reporting structures to support…