Product & Enablement Leader, AI Productivity Tools - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This senior enterprise product leadership role shapes, scales, and operationalizes the company's AI productivity tools portfolio, including Microsoft Copilot, ChatGPT Enterprise, and Claude Enterprise.

Operating at the intersection of enterprise transformation, product strategy, enablement, and value realization, this leader owns the end-to-end approach for how generative AI productivity tools are introduced, governed, adopted, measured, and continuously improved across the enterprise.

The role is accountable not just for tool availability, but for making AI productivity repeatable and valuable in day-to-day work-moving the organization from early experimentation to sustained, measurable impact cess is defined by employees selecting the right tools for their work, understanding core capabilities, and applying them to deliver measurable productivity and business value.

The ideal candidate is a decisive, enterprise-minded product leader with strong executive presence, deep curiosity, and a bias for action. They are comfortable operating in ambiguity, influencing without authority, and owning outcomes in a fast-moving, highly visible space.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Portfolio Strategy & Product Leadership
  • Own the enterprise AI productivity tools portfolio strategy (Microsoft Copilot, ChatGPT Enterprise, Claude Enterprise), including positioning, differentiation, and recommended usage patterns by role and function
  • Define the long-term vision, near-term roadmap, and success measures for AI productivity tools as part of the broader employee experience and AI transformation agenda
  • Balance innovation and experimentation with enterprise requirements for security, compliance, cost transparency, and responsible AI use
  • Lead and develop a global product team (product and enablement owners), building a high-performing, AI-fluent organization focused on measurable adoption and business value
  • Define and manage value-realization measures and communicate outcomes through concise, executive-ready storytelling
  • Partner with executive leadership to align AI productivity tools to enterprise priorities, transformation goals, and workforce impact
  • Proactively identify gaps, opportunities, and risks, and drive decisions that move from strategy to execution
  • Stay current on the AI landscape—tracking vendor announcements, emerging capabilities, and industry trends—to inform strategy, roadmap decisions, and adoption plans
• Enablement, Adoption & Evangelization
  • Shape the workforce AI skills strategy—ensuring employees not only adopt tools, but build lasting capability and confidence in applying AI to real work
  • Design and lead a multi-layered enablement strategy that includes self-service learning, targeted training, hands‑on experiences, communities of practice, and in‑the‑flow‑of‑work guidance
  • Partner with stakeholders and executives to evangelize AI productivity tools through practical, role-based stories and examples
  • Ensure enablement is outcome-oriented—moving beyond tool training to sustained behavior change and productivity gains
• Operationalization & Governance
  • Own prioritization and decision-making for the AI productivity tools portfolio, balancing innovation, risk, cost, and value realization
  • Partner with product operations to define and maintain the operating model for AI productivity tools, including intake, access…