Bilingual Data Specialist

Position Type:
Permanent, Full‑Time

Reporting to the Team Leader, Client Solutions, you will manage interfaces and administer eligibility files for the group insurance business. You will perform daily tasks related to data loading and validation, work closely with internal and external stakeholders, and use a process‑improvement approach to recommend and foster automation in tool development. Occasionally you will implement new autoloads or perform maintenance.

• Manage and perform administrative tasks independently.
• Ensure tasks are completed promptly and thoroughly.
• Validate changes and maintain smooth operation of systems (reporting, data, evaluations).
• Update data in internal systems, including peer reviews.
• Document and update administrative procedures and client requirements.
• Suggest process enhancements and support automation of work methods.
• Serve as the first point of contact for clients, delivering professional service.
• Respond to client requests, track follow‑ups, and meet established timelines.
• Identify gaps in quality and efficiency, and create client‑focused solutions.
• Promote a continuous improvement approach.

• Education:
  
  College diploma, university degree or relevant experience in requirements analysis.
• Experience:
  
  Minimum of 2 years in a related role.
• Strong knowledge of group insurance plan administration and ability to learn new systems.
• Very good proficiency in Excel and Office Suite; ability to manipulate and organize data.
• Knowledge of VBA/SQL interfaces and languages is an asset.
• Expert ability to assemble, analyze, and evaluate medium to high‑complexity data.
• Able to establish and maintain professional relationships.
• Excellent customer‑service skills.
• Methodical organization of work and information to meet deadlines.
• Full bilingualism in French and English;
  English proficiency required for collaboration with teams outside Québec.

• Permanent full‑time position with strong career growth opportunities.
• Hybrid or remote work arrangements.
• Flexible work environment and work‑life balance.
• 100% employer‑paid health, dental, and vision benefits (effective Day
  1).
• 100% employer‑matched Defined Contribution Pension Plan.
• Annual performance‑based Incentive Bonus.
• Gifted week of vacation in the first year plus optional Vacation Purchase Program.
• Support for professional development, training, and certifications.
• Wellness programs, health resources, and fitness discounts.
• Pay Range: $53,235 – $66,544 CAD.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. We provide accommodations or adjustments at any stage of the recruitment process to support applicants’ needs.