CRM Analyst

CRM Analyst

Responsible for regional CRM data, supporting commercial standard processes and end‑to‑end CRM funnel management, including onboarding and training. Works closely with Sales, Commercial Excellence, and cross‑functional teams to strengthen pipeline management, improve data quality, and enhance overall CRM effectiveness. Reports to the Manager, Commercial Excellence & Business Intelligence and is part of the Commercial Excellence Team.

• Serve as the CRM subject matter expert
  , providing user training, onboarding, troubleshooting, documentation, and best‑practice guidance to improve system utilization and user experience.
• Drive CRM data quality, adoption, and compliance through monitoring, audits, reporting, corrective actions, and reinforcement of established CRM and sales process standards.
• Own regional CRM governance and process execution
  , ensuring accurate customer, account, and opportunity data while supporting standardized commercial processes, opportunity management, forecasting requirements, and account hierarchy integrity.
• Partner with Sales Leadership and Commercial Excellence teams to support Funnel Management standard work, opportunity inspection processes, sales effectiveness initiatives, and disciplined pipeline and install base management.
• Support CRM enhancements, reporting, and analytics by collaborating with IT, Business Intelligence, and business stakeholders on workflows, integrations, system improvements, KPI reporting, dashboards, and continuous process optimization.

• Bachelor's Degree in Finance, Business or related field.
• 3+ years of sales, Commercial Excellence, and analytics experience including use of CRM.
• Proven experience with Sales Funnel Management and Sales Effectiveness KPIs, Sales Tools, sales standard work.
• Proficient MS Office skills (Power BI, Outlook, Word, Excel, and PowerPoint).

• ~10% travel requirement, including overnight travel.

• Annual salary range: $95,000–$110,000.
• Eligible for bonus/incentive pay.
• Comprehensive benefits package: paid time off, medical/dental/vision insurance, 401(k) for eligible employees.
• Remote work arrangement eligible.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We comply with federal and state disability laws and provide reasonable accommodations for applicants and employees with disabilities.

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.